- Beat 1: The World Before: The current state: specific, human, and costly. Name the actual human cost, not "legacy challenges"
- Beat 2: The Inciting Incident: The event that makes the status quo untenable: regulatory change, outage, competitive loss, board mandate. Without this, the story has no urgency
- Beat 3: The Transformation: What the architecture enables: in human and business terms. Not the technology: the change in experience and outcome
- Beat 4: The World After: What the customer's customers, employees, or partners experience differently. Specific enough to be verifiable. Inspiring enough to justify the cost.
4-beat arc: simple left-to-right flow with brief label for each beat. Color code: Beat 1 (gray/current state), Beat 2 (amber/tension), Beat 3 (blue/change), Beat 4 (green/outcome).